2. Personal Data We May Collect

Tropic Booking may collect personal data when users contact us, submit a property promotion request, request information, send a booking enquiry or communicate with us through the website.

• Name and surname.
• Email address.
• Phone number or WhatsApp contact.
• Property details submitted through owner forms.
• Booking, booking request or travel enquiry information.
• Messages, comments or additional information voluntarily provided by the user.
• Technical data related to website use, such as cookies or analytics information, when applicable.

3. Purposes of Processing

We process personal data only for specific and legitimate purposes related to the use of the website, guest enquiries, booking requests and property promotion requests.

4. Legal Basis for Processing

Depending on the type of interaction, Tropic Booking may process personal data based on one or more of the following legal bases:

• User consent: when the user submits a form or voluntarily contacts us.
• Pre-contractual or contractual measures: when the user requests information about accommodation, booking conditions, property promotion or related website services.
• Legitimate interest: to respond to enquiries and maintain communication related to the requested information or service.
• Legal obligations: when data must be retained or processed to comply with applicable legal, tax or administrative requirements.

5. Data Retention Period

Personal data will be kept only for as long as necessary to fulfil the purpose for which it was collected.

If a user submits a booking request, contact request or property promotion request, the data may be kept while the request is being managed and for the period required to comply with legal or administrative obligations.

When data is no longer necessary, it will be deleted or securely blocked according to applicable data protection requirements.

6. Data Recipients and Service Providers

Tropic Booking does not sell personal data to third parties.

However, personal data may be processed by trusted service providers when necessary for website hosting, email delivery, form management, booking communication, analytics, technical support or other website-related services.

These providers may only process data according to the instructions received and for the purpose of providing the contracted service.

7. User Rights

Users may exercise their data protection rights under applicable regulations.

• Right of access.
• Right of rectification.
• Right of erasure.
• Right to object.
• Right to restriction of processing.
• Right to data portability.
• Right not to be subject to automated decisions, when applicable.

To exercise these rights, users may contact Tropic Booking by email at: info@tropicbooking.com.

If a user considers that their data protection rights have not been respected, they may contact the competent data protection authority.

8. Cookies and Similar Technologies

This website may use cookies or similar technologies to ensure website functionality, improve browsing experience and analyse website performance.

Users can manage or disable cookies through their browser settings. If the website uses a cookie banner or cookie management tool, users may also change their preferences through that tool.

For more information, please refer to the Cookie Policy if available on this website.

9. Security Measures

Tropic Booking applies reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

Nevertheless, no online system can guarantee absolute security. Users should also take care when sharing personal information through the internet.

10. Updates to This Privacy Policy

Tropic Booking may update this Privacy Policy when necessary to reflect legal, technical or website-related changes.

The latest version will always be available on this page.

Last updated: June 2026